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JavaScript filesGetThumbnailBatch() returns success, no thumbnails. Anyone have example code?
I am using NodeJS and trying to get batches of thumbnails in groups of (up to) 25 using the API function filesGetThumbnailBatch(arg) I am getting a successful result and an array of responses, but...
Greg-DB
Dropbox Community Moderator
Dropbox Community Moderator[Cross-linking for reference: https://stackoverflow.com/questions/51434434/dropbox-api-filesgetthumbnailbatch-returns-successful-but-no-thumbnails-return ]
Thanks for the report! You don't appear to be doing anything wrong. The 'thumbnail' can be empty, e.g., if the corresponding file is empty. That doesn't seem to be the case here though, so we'll need to look into it.
I just tried this myself though, and it worked for me. (I.e., 'thumbnail' was not empty.) Would you be able to supply a sample file that this issue reproduces with? (E.g., the '03_march_2017-2166.jpg' file, or whatever you're comfortable sharing.) You can also open an API ticket if you'd prefer to share privately. Thanks in advance!
Hi Greg, thanks for the support!
Here are the images I was using as a sample set for the batch request:
https://www.dropbox.com/sh/qxr4id51pn1s7yf/AAC92AF8NyaluTrmimRgKNQna?dl=0
They are all about 12MB each, so not over the 25MB limit. I am able to get them if I request them individually.
Let me know if I should also open a ticket.
- Greg-DBThanks! That's helpful. We're looking into it.
- Greg-DBThanks for your patience here. I tried reproducing this with the same files, and it actually worked for me. Can you try again and let me know if you're still seeing the issue now? It's possible it was just a transient issue. Thanks in advance!
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