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dcoffey
8 years agoExplorer | Level 3
JavaScript filesGetThumbnailBatch() returns success, no thumbnails. Anyone have example code?
I am using NodeJS and trying to get batches of thumbnails in groups of (up to) 25 using the API function filesGetThumbnailBatch(arg) I am getting a successful result and an array of responses, but...
dcoffey
8 years agoExplorer | Level 3
Hi Greg, thanks for the support!
Here are the images I was using as a sample set for the batch request:
https://www.dropbox.com/sh/qxr4id51pn1s7yf/AAC92AF8NyaluTrmimRgKNQna?dl=0
They are all about 12MB each, so not over the 25MB limit. I am able to get them if I request them individually.
Let me know if I should also open a ticket.
Greg-DB
Dropbox Community Moderator
8 years agoThanks! That's helpful. We're looking into it.
- Greg-DB8 years ago
Dropbox Community Moderator
Thanks for your patience here. I tried reproducing this with the same files, and it actually worked for me. Can you try again and let me know if you're still seeing the issue now? It's possible it was just a transient issue. Thanks in advance!- dcoffey8 years agoExplorer | Level 3
Hi Greg,
Thanks for letting me know, I came back to re-implement batchGet (current version gets thumbs individually - works) but batchGet gave me the same result of empty String for a thumbnail, I event tried new photos:
{ entries: ocv2 | [ { '.tag': 'success', metadata: [Object], thumbnail: '' }, ocv2 | { '.tag': 'success', metadata: [Object], thumbnail: '' }, ocv2 | { '.tag': 'success', metadata: [Object], thumbnail: '' }, ocv2 | { '.tag': 'success', metadata: [Object], thumbnail: '' }, ocv2 | { '.tag': 'success', metadata: [Object], thumbnail: '' }, ocv2 | { '.tag': 'success', metadata: [Object], thumbnail: '' } ] }https://www.dropbox.com/sh/82gmq8wt8w28pea/AABgbkJMxDf_LPVONIQ4YYcea?dl=0
Same code as before:
// get thumbnails for the current batch of files var thumbs = await dbx.filesGetThumbnailBatch({ entries: files.entries.map(function(entry){ return { path: entry.id, format : {'.tag': 'jpeg'}, size: { '.tag': 'w2048h1536'}, mode: { '.tag': 'strict' } } }) });Not sure what is going wrong here, happy to try and debug here or in a ticket. Let me know what works.
- Greg-DB8 years ago
Dropbox Community Moderator
Thanks! We'll keep investigating. I'll let you know if there's anything else that would be helpful.
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