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dcoffey's avatar
dcoffey
Explorer | Level 3
8 years ago

JavaScript filesGetThumbnailBatch() returns success, no thumbnails. Anyone have example code?

I am using NodeJS and trying to get batches of thumbnails in groups of (up to) 25 using the API function filesGetThumbnailBatch(arg)   I am getting a successful result and an array of responses, but...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Thanks! We'll keep investigating. I'll let you know if there's anything else that would be helpful.
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Thanks for your patience while we investigate this. We're still working on tracking down exactly where/how this breaks down.

We have determined though that this is not actually about the files themselves, but rather about how they're being specified. I.e., this only occurs when specifying the files via file ID, so as a workaround for now, please switch to specifying the file path instead.
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago

    This shoud be fixed now. You should be able to specify the files using their IDs again now and get back the thumbnails. Please let me know if you're still seeing any issues.

  • dcoffey's avatar
    dcoffey
    Explorer | Level 3
    7 years ago

    Sorry for the very belated reply on my end.  I can confirm this is working!

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