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brad_decker's avatar
brad_decker
New member | Level 2
2 years ago

My app has lost access to our team's shared files suddenly after ~10 years

Hello, On the 20th of September, my app that responds to webhook events by using a cursor to synchronize a local database with a list of share links for various files and folders of importance sud...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

It sounds like your team recently migrated to the "team space" configuration.

 

By default, API calls to the Dropbox API operate in the "member folder" of the connected account, not the "team space". That means that by default, the contents of the team space will not be found.

 

You can configure API calls to operate in the "team space" instead though, in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header. You can find information on how to use this in the Team Files Guide.

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