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Charles2026's avatar
Charles2026
Helpful | Level 5
1 month ago
Solved

Same folder but different access methods for two group teams

Hi 

I want to set a folder to be online-only files for one of team group, but offline files for another group when they install Dropbox desktop app on their Windows computers. is this possible in DropBox business?

Thanks

Charles

  • Thanks letting me know Jay, we have to think a different approach.

5 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi Charles2026, thanks for posting today!

    Just for clarification, would this folder be a team folder or a shared folder on your account?

    This will help me to assist further!

  • Charles2026's avatar
    Charles2026
    Helpful | Level 5
    1 month ago

    Hi Jay

    Thanks for your reply.

    It will be a team folder. Basiclly a same team folder to be accessed by two groups, one group is based in the office using office computers, and I want them to be able to install and access as offline files. there is another group working outside of the office and some of they are using their owm Windows laptops, so I don't want them having offline files in case of the laptop being stolen or they resign from the position I can change their password so they wouldn't be able to access the online files.

    Charles

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Thanks for the clarification. Currently, this wouldn't be possible with Dropbox, as the team admin only has the option to make all files online-only or available offline, and it can't be configured to be per team folder or group.

    Additionally, even though the admin could make the choice for online-only, each user can customize their options in the Dropbox desktop application for files to be available offline, which would override the admin's settings.

  • Charles2026's avatar
    Charles2026
    Helpful | Level 5
    1 month ago

    Thanks letting me know Jay, we have to think a different approach.

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there Charles2026​ , and welcome to the Dropbox Community! 😊

    I am glad to see your issue is resolved - managing access to the same folder in different ways for multiple groups can definitely get tricky, so it’s great to hear you were able to get everything set up the way you needed. Thanks so much for coming back to update the thread as well... it really helps others who might be navigating similar sharing scenarios!

    By the way, I’m Theresa 👩‍💻, one of the community managers here at Dropbox HQ. Since you’ve been working with team and group access, I’d love to know… what’s your favourite Dropbox feature? I always enjoy hearing what people find most useful.

    Looking forward to hearing more,

    T 😺 (Dropbox Community Manager)

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