Your workflow is unique 👨💻 - tell us how you use Dropbox here.
dropbox business
83 Topics
Same folder but different access methods for two group teams
Hi I want to set a folder to be online-only files for one of team group, but offline files for another group when they install Dropbox desktop app on their Windows computers. is this possible in DropBox business? Thanks CharlesSolved104Views0likes5Comments
Admin account deleted and re-registered but need to re-join team
I was the admin of my Dropbox Team when my account was mistakenly added to a new team. I have since removed myself from the new team, but in the process my account was deleted. I had to wait 7 days to re-register with the same email address. Now I cannot join my old team because there is no admin on that team to have me join the old team. Please advise!Solved2.5KViews0likes7CommentsMy Dropbox account has been suspended and my team cannot access my shared folder
Dear Dropbox Community, I am writing to seek assistance regarding the suspension of my Dropbox account. Recently, my Dropbox administrator suspended my account, resulting in all the files that I have created becoming unavailable on any computer. Moreover, many of these files are shared folders that are inaccessible to my team members due to my suspension. Unfortunately, my Dropbox administrator has poor expertise in managing Dropbox, and I am unable to make her understand the situation, and she said that I deleted all the shared folder. Hence, I am hoping to access any documentation or support that could assist me in demonstrating to my superiors what actually happened. Could you please advise me on how to proceed? I would greatly appreciate any assistance you can provide. Thank you for your time and consideration. Best regards, EladioSolved4.8KViews0likes12CommentsRecovering personal Dropbox account after Business Admin deletes member
I have always used a personal DropBox account. I joined a team account and synced my accounts. When they deleted my team account, I can no longer access my personal files (neither email address is recognized). How do I regain access to those files? I cannot find any phone number or ability to contact DropBox to get help. Any help please or a number to call?1.1KViews0likes4Comments
Leave team folder and migrate personal files back to Dropbox Pro
I had a personal Pro account and was invited by an organization to join their Teams folder. I then selected to merge accounts and received a refund for the remainder of the year. i would like to split the accounts again and switch to my personal Pro again without losing my personal files. How can I do this?1.4KViews0likes6Comments
My Dropbox account is empty, after joining Business team
My dropbox is empty! I had a personal dropbox for a long time, and had it filled with my personal documents and work. I began working with a company who invited me to dropbox business, and i noticed i had both my own and access to theirs. I tried to sign in today and noticed that it requested I sign up - so I did and noticed my entire dropbox is now empty and I have no access to anything? Not entirely sure what to do at this point. Even if I sort the business side out with my company have I now lost all of my personal stuff? Help!863Views0likes7Comments
Accidental folder move prevention on Dropbox Business team
Our company uses Dropbox for Business. Currently our folder structure is Lawyers and then under that we have Amy, Brian, Chris, etc (the names of the lawyers). The under each lawyer we have dozens of different subfolders for the different cases. The other day an employee accidentally dragged Chris into Brian and it caused us to be down as thousands of files were moved and then we had to move them back and wait for everything to sync to everyone's computers. I'm wondering if we can limit this kind of damage by moving Amy, Brian, Chris, etc to the top level and then changing the setting Admin console, Settings, Content, Top-level content management from Everyone to Only Admins. Then they wouldn't be able to move Chris to Brian if they're not an admin. They would still be able to work as they are now and edit the subfolders and files, correct?1.4KViews0likes8Comments
Cannot join a team
Hi all, I've started a new job, where they use Dropbox to store all the company's files and folders. I was instructed to create a new Dropbox using my new work email address, which I did, and told I would be invited to the team account. My manager has sent three invites for me to join the team, none of which have come through to my email (not even in junk). My colleague then sent me an invite to access the team folders, which I accepted and I can see that the folders are there, shared with me BUT there is an error message saying I do not have enough storage space on my current plan to access any of the folders, which I desperately need to do in order to do my new job properly! Please help x917Views0likes4Comments
