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jared damin's avatar
jared damin
New member | Level 2
4 years ago

need help asap for my project which needs to go live --> DownloadError

Hey,

I am getting this erorr , ( file is not restricted i uploaded my self i can download other files but not new file that i upload)

 

Traceback (most recent call last):
File "e:\Dev\PYTHON\dropbox\extra.py", line 550, in <module>
metadata, res = client.files_download(path="/clientdownload/download.pdf")
File "C:\Users\Lenovo\AppData\Local\Programs\Python\Python39\lib\site-packages\dropbox\base.py", line 1284, in files_download
r = self.request(
File "C:\Users\Lenovo\AppData\Local\Programs\Python\Python39\lib\site-packages\dropbox\dropbox_client.py", line 348, in request
raise ApiError(res.request_id,
dropbox.exceptions.ApiError: ApiError('e2f0103c00204162886d44d97ac0c87d', DownloadError('path', LookupError('restricted_content', None)))

1 Reply

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    A 'restricted_content' error from /2/files/download means:

    restricted_content Void The file cannot be transferred because the content is restricted. For example, sometimes there are legal restrictions due to copyright claims.

    If the file is marked restricted like this, you will not be able to use the Dropbox API to download it.

     

    If you believe this file is incorrectly restricted, you can open a ticket with support so they can look into it

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