Forum Discussion

flygecko's avatar
flygecko
Explorer | Level 4
7 years ago

Over the air download via API fails today, worked yesterday.

Hi,   I have an embedded device that downlopads firmware updates over the air via the DropBox API.  Downloads worked fine yesterday, and fail today.  The code has not changed since then, and I even ...
API
IOT_Developer's avatar
IOT_Developer
Helpful | Level 5
6 years ago

Greg-DB  Thanks for your prompt response. The issue again is with the link returned. 

It all started happening this monday.  Before that it was less than 400 bytes and we suddenly see it crossing 512 bytes which is the limit.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

IOT_Developer Thanks! I'm not currently aware of anything that should have caused such an increase, and I also currently can't seem to reproduce that increase myself, nor have we received other reports of this, so we'll need to investigate this further. Would you be able to open an API ticket with additional details, e.g., a sample request and response (but please redact your access token), so we can investigate further? Thanks in advance! 

  • IOT_Developer's avatar
    IOT_Developer
    Helpful | Level 5
    6 years ago

    Hello Greg-DB ,

     

    I did create a ticket.

    It does not see as reuturn url issue any more though.

    please check  the log below:

    _ReadStatFile: ERROR in sl_FsOpen, status=-11
    sl_extLib_OtaRun: call OtaClient_ConnectServer OTA server=api.dropbox.com
    OtaClient_ConnectServer: http_connect_server api.dropbox.com
    sl_extLib_OtaRun: OtaClient_UpdateCheck, vendorStr=Folder
    OtaClient_UpdateCheck: call http_build_request /1/metadata/auto/
    CdnDropbox_SendReqDir: uri=/2/files/list_folder
    metadata file=/FOLDER/FILE, size=129084
    sl_extLib_OtaRun: OtaClient_UpdateCheck, numUpdates=1
    sl_extLib_OtaRun: OtaClient_GetNextUpdate: file=/FOLDER/FILE, size=129084
    OtaClient_ResourceMetadata: call http_build_request /1/media/auto
    OtaClient_ResourceMetadata: file flags=80,metadata flags=80
    CdnDropbox_SendReqFileUrl: uri=/2/files/get_temporary_link
    L0IYOW2YPF1-gz-x0T0FpxLLXQd_5ftBFoz1het0tnYCziQ_9cAAi-5wuV7P4bJM_Suyry27j05t3uwTHxjBUru-LBuud9k", "has_more": false}
    0

    Cannot find json fileOtaClient_ResourceMetadata: Error media json_parse_media status=-1
    sl_extLib_OtaRun ERROR: OtaClient_ResourceMetadata

     

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    IOT_Developer Thanks! We'll look into it and follow up with you on your ticket shortly.

  • IOT_Developer's avatar
    IOT_Developer
    Helpful | Level 5
    6 years ago

    Hello Greg-DB ,

     

    the issue has been fixed.

    I would like to thank you and Moe for your ultra fast response.

    Once again Dropbox has prooven it's value and definately has prooven that stands behind it's products.

     

    George

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