Forum Discussion

flygecko's avatar
flygecko
Explorer | Level 4
7 years ago

Over the air download via API fails today, worked yesterday.

Hi,   I have an embedded device that downlopads firmware updates over the air via the DropBox API.  Downloads worked fine yesterday, and fail today.  The code has not changed since then, and I even ...
API
IOT_Developer's avatar
IOT_Developer
Helpful | Level 5
6 years ago

Hello Greg-DB ,

 

I did create a ticket.

It does not see as reuturn url issue any more though.

please check  the log below:

_ReadStatFile: ERROR in sl_FsOpen, status=-11
sl_extLib_OtaRun: call OtaClient_ConnectServer OTA server=api.dropbox.com
OtaClient_ConnectServer: http_connect_server api.dropbox.com
sl_extLib_OtaRun: OtaClient_UpdateCheck, vendorStr=Folder
OtaClient_UpdateCheck: call http_build_request /1/metadata/auto/
CdnDropbox_SendReqDir: uri=/2/files/list_folder
metadata file=/FOLDER/FILE, size=129084
sl_extLib_OtaRun: OtaClient_UpdateCheck, numUpdates=1
sl_extLib_OtaRun: OtaClient_GetNextUpdate: file=/FOLDER/FILE, size=129084
OtaClient_ResourceMetadata: call http_build_request /1/media/auto
OtaClient_ResourceMetadata: file flags=80,metadata flags=80
CdnDropbox_SendReqFileUrl: uri=/2/files/get_temporary_link
L0IYOW2YPF1-gz-x0T0FpxLLXQd_5ftBFoz1het0tnYCziQ_9cAAi-5wuV7P4bJM_Suyry27j05t3uwTHxjBUru-LBuud9k", "has_more": false}
0

Cannot find json fileOtaClient_ResourceMetadata: Error media json_parse_media status=-1
sl_extLib_OtaRun ERROR: OtaClient_ResourceMetadata

 

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

IOT_Developer Thanks! We'll look into it and follow up with you on your ticket shortly.

  • IOT_Developer's avatar
    IOT_Developer
    Helpful | Level 5
    6 years ago

    Hello Greg-DB ,

     

    the issue has been fixed.

    I would like to thank you and Moe for your ultra fast response.

    Once again Dropbox has prooven it's value and definately has prooven that stands behind it's products.

     

    George

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!