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ronan4
2 years agoExplorer | Level 3
Re: files_get_metadata Python API stopped working
Same issue again 24/04/24
ronan4
2 years agoExplorer | Level 3
Thanks for your help Greg. Nothing has changed in my file structure since the code last ran successfully, and I am using the same tokens that I previously used.
Greg-DB
Dropbox Community Moderator
2 years agoIf you account is on a team, it's possible your team recently migrated to a new team configuration, in which case the last list item in my previous message would be relevant. You can find information on that in the guide linked there.
If you need help checking on that specifically for your account, please feel free to open an API ticket here.
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