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Forum Discussion

mbvistaprint's avatar
mbvistaprint
Helpful | Level 5
4 years ago

Shared File Link Issues

Hi,   I'm writing to find out if anyone knows of any changes to the Drop Box service around 2/9, 2/10 that may have changed how file information is shared when using the Shared Link.      For con...
API
mbvistaprint's avatar
mbvistaprint
Helpful | Level 5
4 years ago

Thank you!   You hit the nail on the head.   We are in fact making a HEAD request to get the file size so sounds like that could be where we are running into an issue then.     Is there anywhere I can check for updates on bug fixes?     This is essentially preventing a number of our customers now from placing orders with us and would require a significant effort on their part to move these to another sharing system.

 

Thanks,

 

Melissa

Здравко's avatar
Здравко
Legendary | Level 20
4 years ago

Hi mbvistaprint,

Let's hope the bug will be fixed soon. I believe staff working on it will follow up on the forum thread referred above on update.

Good luck!.. to all of us. 😉

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