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Forum Discussion
lin20250902
4 months agoNew member | Level 2
Issues when trying to download files from shared links.
HI this morning , I can not use this url to download files on dropbox account
how to solve this problem
This is a good news.
All links work fine.
thanks a lot.
14 Replies
- Walter4 months ago
Dropbox Community Moderator
Hey lin20250902 - sorry to hear you're having issues with this.
Can you please clear your browser's cache and/or use another browser and let me know if you still get the same results?
If you do, I'd appreciate a screenshot too.
Thank you!
- lin202509024 months agoNew member | Level 2
- lin202509024 months agoNew member | Level 2
- lin202509024 months agoNew member | Level 2
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https://dl.dropboxusercontent.com/s/fz81o3b5y852ils/nt-oneyear-003.mp3?dl=0
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- Walter4 months ago
Dropbox Community Moderator
And are you getting this error on other browsers and networks/devices as well lin20250902?
Does it happen with a specific shared link or all? Are you the owner of the files the links point to or were they shared with you?
- lin202509024 months agoNew member | Level 2
hi from EDGE also get this error
it happened with all link. I am the owner of these files
what should I do?
does that server getting trouble?
- Hannah4 months ago
Dropbox Community Moderator
Hi from me as well, lin20250902β.
Can you please clarify what you're trying to do?
Are you trying to download files from shared links that someone else sent you?
Or are you trying to download files from your own Dropbox account? If so, can you go to this page to locate the files and download them from there?
- lin202509024 months agoNew member | Level 2
so your server has something wrong
can you recover my link?
I want to share it to my friends
what should I do to recover my link??
- lin202509024 months agoNew member | Level 2
cause I had shared to many friends
I need these links
they are very important
please help me
- Hannah4 months ago
Dropbox Community Moderator
I understand, lin20250902β, no worries, we'll get to the bottom of this.
But can you give me a bit more info on the steps you're following to do this?
Are you perhaps using some kind of API to download or share the files?
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