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lin20250902's avatar
lin20250902
New member | Level 2
5 months ago
Solved

Issues when trying to download files from shared links.

HI this morning , I can not use this url to download files on dropbox account how to solve this problem 
Download
shared links
Web
  • lin20250902's avatar
    lin20250902
    5 months ago

    This is a good news.

    All links work fine.

    thanks a lot.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hey lin20250902 - sorry to hear you're having issues with this.

Can you please clear your browser's cache and/or use another browser and let me know if you still get the same results?

If you do, I'd appreciate a screenshot too.

Thank you! 

lin20250902's avatar
lin20250902
New member | Level 2
5 months ago

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    And are you getting this error on other browsers and networks/devices as well lin20250902?

    Does it happen with a specific shared link or all? Are you the owner of the files the links point to or were they shared with you? 

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