Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

lin20250902's avatar
lin20250902
New member | Level 2
4 months ago
Solved

Issues when trying to download files from shared links.

HI this morning , I can not use this url to download files on dropbox account how to solve this problem 
Download
Shared Links
Web
  • lin20250902's avatar
    lin20250902
    4 months ago

    This is a good news.

    All links work fine.

    thanks a lot.

lin20250902's avatar
lin20250902
New member | Level 2
4 months ago

hi from EDGE also get this error 

it happened with all link. I am the owner of these files

what should I do?

does that server getting trouble? 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi from me as well, lin20250902​.

Can you please clarify what you're trying to do?

Are you trying to download files from shared links that someone else sent you?

Or are you trying to download files from your own Dropbox account? If so, can you go to this page to locate the files and download them from there?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!