Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

FinervaStu's avatar
FinervaStu
Helpful | Level 5
10 months ago

sharing/remove_folder_member endpoint throwing 500 error

I've been using the api.dropboxapi.com/2/sharing/remove_folder_member endpoint for a number of years without issue. After the scheduled maintenance last night (2025-02-06) I'm receiving a 500 respons...
APIs
FinervaStu's avatar
FinervaStu
Helpful | Level 5
10 months ago

Hi Samuel Balraj 

Looks like you may be experiencing the same issue as I am, here's the DB initial response: https://www.dropboxforum.com/discussions/101000014/sharingremove-folder-member-endpoint-throwing-500-error/824107/replies/824152

Let's hope they find the root cause quickly.

Are you using the API directly or through an official SDK (looks like you may be using the Python one)?

Samuel Balraj's avatar
Samuel Balraj
New member | Level 1
10 months ago

Hi FinervaStu

I am using the official Python SDK for Dropbox. Previously, everything was working fine, but for the last two days, I have been encountering an issue when trying to remove a team member from a shared folder. 
Earlier, I was using the Dropbox Team Member ID (dbmid) to remove users, but this is no longer working. As a temporary workaround, I switched to using the Dropbox User ID (dbid), and it is working fine with dbid.

  • FinervaStu's avatar
    FinervaStu
    Helpful | Level 5
    10 months ago

    Hi Samuel Balraj 

    Looks like someone has fixed the problem as using dbmid is now working and has been for a few hours. I am seeing quite slow performance for the remove-folder-member API though - some async jobs are taking 10 minutes to complete, whereas last time I looked they'd complete in well under a minute.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!