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Niko K.'s avatar
Niko K.
New member | Level 1
10 years ago

Sync API framework not connecting to Dropbox server?

Hi, I’m using the Dropbox Sync API framework in my Mac app and I have had one user report problems enabling the Dropbox sync in my app. The framework never connects to the Dropbox sync, but kee...
API
Steve M.'s avatar
Steve M.
Icon for Dropbox Staff rankDropbox Staff
10 years ago

Sorry for the delay! In the future, I'd recommend posting API questions in this forum, where responses are generally much faster.

My guess would be something about the networking set up for this particular user. Do you have any details about their environment? Perhaps they have an unusual set of trusted certs or they're going through an HTTPS proxy (and thus the cert doesn't match) or something like that. I expect it's going to be very hard to debug without a setup to reproduce the issue. :-(

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