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Forum Discussion
Niko K.
10 years agoNew member | Level 1
Sync API framework not connecting to Dropbox server?
Hi,
I’m using the Dropbox Sync API framework in my Mac app and I have had one user report problems enabling the Dropbox sync in my app.
The framework never connects to the Dropbox sync, but kee...
Steve M.
Dropbox Staff
10 years agoDid you ever learn anything from the first customer about their network setup?
Among the other customers who are seeing this issue, is there any commonality in their network setup? (Perhaps they all work at the same company, for example?) We haven't heard a lot of reports of this, so I assume it's not a widespread issue. Narrowing down what these customers have in common will be key to figuring out what's going on, so please let us know what you find out.
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