Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Niko K.'s avatar
Niko K.
New member | Level 1
10 years ago

Sync API framework not connecting to Dropbox server?

Hi, I’m using the Dropbox Sync API framework in my Mac app and I have had one user report problems enabling the Dropbox sync in my app. The framework never connects to the Dropbox sync, but kee...
API
Brendan D.'s avatar
Brendan D.
Explorer | Level 4
10 years ago

Unfortunately I haven't figured out from anyone who has this problem what the issue might be. Some have it on one Mac but not the other in the same office. I asked them to check their Keychain for expired certificates and proxy server configurations, but none had them. So I'm very puzzled by this. I've never seen it myself.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!