Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Pixel Clear's avatar
Pixel Clear
New member | Level 2
1 year ago

The system account was not connected for offline access error when connecting Dropbox OAuth 2 Moodle

I was trying to connect Dropbox to the Moodle LMS. When I try to connect to a system account icon, I get this error.   The system account was not connected for offline access   I have added the A...
API
Third Party Integrations
Здравко's avatar
Здравко
Legendary | Level 20
1 year ago

Hi Pixel Clear,

One thing is certain - your issue is not directly related to Dropbox API, since the error is not coming from Dropbox API. Contact your middle stage environment provider for further info and if needed that provider will contact Dropbox with additional details.

Good luck.

Pixel Clear's avatar
Pixel Clear
New member | Level 2
1 year ago

Hi Здравко,

 

Thanks for the quick reply. I asked from Namecheap that hosts my server and they said they are not blocking anything coming from Dropbox. 

 

I used HTTP protocols. I added the API key ID and secret and also below links I got from Dropbox documentation and applied them to Moodle settings

 

service base url
https://api.dropboxapi.com

 

authorization_endpoint
https://www.dropbox.com/oauth2/authorize

 

token_endpoint
https://api.dropboxapi.com/oauth2/token

 

userinfo_endpoint
https://api.dropboxapi.com/2/openid/userinfo

 

Please let me know if these API endpoints are correct

 

Thanks.

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    1 year ago

    API endpoints are correct, but it's another story what are you doing with them! Maybe something is wrong with what you do. I though that what you showed comes from other provider and my previous advice was in this context, but since you're doing all calls, clarify what exactly are you doing.

    Take a look here, as an example, and see what are differences with what you do.

    Hope this gives direction.

About Dropbox API Support and Feedback

Node avatar for Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!