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Forum Discussion
Josh D.15
7 years agoHelpful | Level 5
Warning 'You're about to link an app that will consume your team's available upload API quota'
A customer is connecting to our app and they get this warning. 'You're about to link an app that will consume your team's available upload API quota. For more information, please visit our Help C...
chirstius
Dropbox Staff
7 years agoHey Josh D.15, I would like to refer you to this response which I hope will clarify this a bit:
https://www.dropboxforum.com/t5/API-support/25K-Dropbox-Business-API-Call-Limit-on-Data-Transport/m-p/234426/highlight/true#M12799
Depending on your current plan you may or may not see a warning, but unless you have migrated (or are still grandfathered) to a Business plan that includes unlimited API calls for the specific endpoints mentioned, you will see this warning so that it is clear the app you are linking will be consuming your monthly API quota.
Hope that helps,
-Chuck
- Josh D.157 years agoHelpful | Level 5
Thanks @chirstius
So what you are saying is every one of our customers who connects to our app, that does not have unlimited API calls, will see this warning.The reason for this is so that the customers are aware that the app they are authing uses upload APIs.
Is there a Dropbox help article that we can direct our users to? They are getting nervous when they see this warning, they think our app is doing something wrong, or using too many API calls, and they are blaming us. :)
- Josh D.157 years agoHelpful | Level 5
Also, do personal Dropbox users see this warning? Or only Business Accounts that do not have unlimited API calls?
Is there an Dropbox API we can hit to tell us which type of plan our users are trying to connect? We could then warn them about this warning, and that is is not a problem etc.- Greg-DB7 years ago
Dropbox Staff
Only Business accounts without unlimited upload API calls are subject to the limit. Personal accounts are not affected.
If you're using the Dropbox Business API, you can check if the team has a limit via the 'upload_api_rate_limit ' feature returned by /2/team/features/get_values:
https://www.dropbox.com/developers/documentation/http/teams#team-features-get_values- Josh D.157 years agoHelpful | Level 5
Thank you, great info. Last question, is the Dropbox Business API different from the standard Dropbox API? Or is it just a section set of calls we can use in the normal Dropbox API?
- ikishan6 years agoExplorer | Level 4
we have similar type of issue. When client try to select dropbox as a image source they are getting this warning image.
can we remove this type of warning ?
we are using ionic framework to build our app.
- Greg-DB6 years ago
Dropbox Staff
ikishan That's a different warning, unrelated to the original topic on this thread.
If your app is approved for production status, that "know and trust" warning will not be shown. You can find information on applying for production status here:
https://www.dropbox.com/developers/reference/developer-guide#production-approval
- ikishan6 years agoExplorer | Level 4Thanks man.. :)
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