Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

selfics's avatar
selfics
New member | Level 2
9 years ago

Webhook for Shared Folder

We are trying to get Webhooks working with Shared folders but it seems that whenever I share a folder webhooks become disabled.

 

What I would like to happen is that we share a specific folder with a user, then when they add files to the folder the webhook is fired telling us about the change.

 

The users who we are adding to the share have been added to Development Users so I'm not sure why the webhook is not being triggered.

 

Any ideas?

 

 

2 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    Webhook notifications should be sent for any changes in the accounts of Dropbox users that are linked to your API app, regardless of whether or not the changes are in shared folders.

    If you're not receiving webhook notifications when you're expecting them though, we'll be happy to look into it for you. That would likely be easier if you can share the relevant app name and user ID(s), so please feel free to open an API ticket here to share the details privately:

    https://www.dropbox.com/developers/contact
  • selfics's avatar
    selfics
    New member | Level 2
    9 years ago

    OK thanks Greg. If you are saying it should work then I will run a few more tests, if those don't work then I'll send more info using the form you sent.

About Dropbox API Support and Feedback

Node avatar for Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!