Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

awb's avatar
awb
Helpful | Level 7
2 years ago
Solved

500 Internal Server Error - /2/team/features/get_values

Hi, I've been experienceing some issues with the following api call today and was wondering if any one could help   POST: POST https://api.dropboxapi.com/2/team/features/get_values HTTP/1.1 Auth...
Developers
  • Greg-DB's avatar
    Greg-DB
    2 years ago

    awb Thanks for confirming this is working now! I don't have more specific information on what change the team made though; they identified an issue and adjusted the server code accordingly.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the report. Can you confirm if you're still seeing this now? If so, about what percent of these calls are failing like this for you? Thanks in advance!

awb's avatar
awb
Helpful | Level 7
2 years ago

From the testing I have done 100% we use PKCE if this helps

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    awb Just to clarify, do you mean that you are still seeing this error now if you try again now?

    • awb's avatar
      awb
      Helpful | Level 7
      2 years ago
      Literally just tried before posting reply. Still see this error
      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks for confirming. I'm raising this with the team and I'll follow up here once I have any update to share.

About Discuss Dropbox Developer & API

Node avatar for Discuss Dropbox Developer & API
Make connections with other developers

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!