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GRP2's avatar
GRP2
New member | Level 2
6 years ago

access token expired

Hi! My acess token sometimes expire them self.

I generate it in App console, by clicking generate button. I use acess token only for aceesing files - dowload and get_temporary_link. Also I use Dropbox Desktop for loading files.

Is there some limitation for acess token, e.g. requests count or something else? It is very strange, but last time it expired 6-7 days after creating.

My app has status: Development and permission type: App folder, have one user.

Is it posible to see any logs, to know what happend with acess token?

Any ideas why acess token expires?

Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    By default, Dropbox API access tokens for your app(s) don't expire by themselves, but there a number of different ways that a Dropbox API access token can become invalid:

    • the user can revoke all access tokens for an app by unlinking it on the connected apps page
    • any client with the access token can revoke the access token by calling /2/auth/token/revoke
    • if the app uses the "app folder" permission, the token can be disabled by the user deleting the app folder itself in the Dropbox account, either via the Dropbox website or any client
    • the app can be disabled
    • the account that owns the app can be disabled
    • the connected account can be disabled

    You can check on activity in your account itself on the Dropbox web site. Dropbox doesn't offer API logs for checking API activity though. 

    • grp3's avatar
      grp3
      Explorer | Level 4

      Hi, Greg! It's me, but new name

      Thanks for your reply! None of these cases did not happened with my account.

      I use free account, and maybe there are some limitations like download traffic limit that could affect token. I am just at a loss. And it is unclear if it will be fixed after upgrading to Plus plan.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        It sounds like you're referring to the shared link bandwidth limits, documented here. That's unrelated to access token validity. 

        Also, changing from free to paid won't affect access token validity.

        If you believe something isn't working as expected on the API, please feel free to open a ticket.

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