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Rich F.5
10 months agoExplorer | Level 4
Can't Find Files in Ruby dropbox_api
Hi folks. I have an API issue here. I'm using the Ruby gem dropbox_api. I've registered a Dropbox project for a folder in my Dropbox root path. I can't seem to list the files inside that root....
- 10 months ago
Hello Rich F.5,
When you use an access token from an API app with the “app folder" access type, you are correct that the root path of your API calls refers to your app's dedicated folder. For example, if I create an API app named “TestAppFolder” with the “app folder” access type, I will only have access to the folder located at the path /Apps/TestAppFolder while using the access token connected to that API app. If the app folder "TestAppFolder" is empty, no files or folders will be listed when calling the Dropbox API.
Would you be able to cross-check if the app folder you're attempting to access contains any files or folders?
Please note that when using an API app with access type 'app folder', each user gets their own separate app folder in their account when they authorize the app to connect. The app folders for different users of an app do not sync with each other.
iNeil
Dropbox Community Moderator
10 months agoHi Rich F.5,
Please note that each API app name is unique, and no two API apps can have the same name. That said, our team is more than happy to cross-check the issue you are experiencing with your API apps. Please open an API ticket using the following link:
https://www.dropbox.com/developers/contact
Please also include the steps to reproduce the issue and the full text of any error or unexpected output you are encountering.
Rich F.5
10 months agoExplorer | Level 4
My point was about how to use the app folder as opposed to Full. If they are named the same thing (/Apps/myfolder and /myfolder), how can I just use the /Apps/ version? I want to leave out the full access as that's a security risk as I have it set up now. I can't seem to set up a project with just /Apps/myfolder access and reference that by using the path '/' given the root of that project is just that.
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