Forum Discussion

tobiasjs's avatar
tobiasjs
Explorer | Level 4
3 years ago

Downloading a large shared folder

I'm trying to download a large scientific dataset (specifically: [link removed]) which is too large to form a zip file from. Somewhere in the directory hierarchy that becomes possible for each subdir...
tobiasjs's avatar
tobiasjs
Explorer | Level 4
3 years ago

Thanks, that's pretty straightforward. Is there a public facing bug tracker that I can watch to determine when the issue is resolved, given that I can't generate an access token for the account that owns the data?

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

There isn't a separate public bug tracker for this. I'll follow up here once I have an update on that issue.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    This should be fixed now. Please let us know if you're still seeing any issues.

About Discuss Dropbox Developer & API

Node avatar for Discuss Dropbox Developer & API
Make connections with other developers

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!