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Omri1984's avatar
Omri1984
Explorer | Level 4
4 years ago

Dropbox.Api.AuthException: expired_access_token/

Hi my company is using the sdk of dropbox. an up until now alll was good suddenlty the automatically refresh token stop working and we are getting this error     Dropbox.Api.AuthException: ex...
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Omri1984's avatar
Omri1984
Explorer | Level 4
4 years ago

we are using dropbox 4.7 .net sdk

Здравко's avatar
Здравко
Legendary | Level 20
4 years ago
Omri1984 wrote:

we are using dropbox 4.7 .net sdk

Version 4.7 does not support refresh tokens! Update it (your application too).

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Omri1984 If you are using v4.7 of the Dropbox .NET SDK, then as Здравко noted, that won't work because that version of the Dropbox .NET SDK didn't support refresh tokens.

     

    It sounds like by "4.7" you may be referring to the version of the .NET framework itself though, not the Dropbox .NET SDK.

     

    Either way, if you still need help with this, please share the rest of the information I requested so we can take a look.

    • Omri1984's avatar
      Omri1984
      Explorer | Level 4
      4 years ago

      this is the one we are using 

      Dropbox.Api.4.7.0

       and we are not doing refresh token at all , all manage automatically 

       

      can we have a quick session please 

      • Здравко's avatar
        Здравко
        Legendary | Level 20
        4 years ago
        Omri1984 wrote:

        ...

         and we are not doing refresh token at all , ...

        Hi Omri1984,

        You are "not doing refresh token at all" - exactly; and that's where you issue is coming from. 🤷 I have no idea why you refuse to understand that.

         

        Omri1984 wrote:

        ..., all manage automatically 

        ...

        No, here you are wrong! Version 4.7 doesn't manage that automatically because, at time it had been "on go", had been no need of such management. In meantime many things get changed. Now access token is valid for at most 4 hours (seems, you miss this), not valid forever (as before - 4.7 time)! To prolong the validity, refresh token gets need (something 4.7 doesn't support). That's why you have to update your SDK to recent one and adapt your application use refresh token on client initialization (not access token only). Everything else (most of your application) is back compatible and can stay the same. 😉

        Hope this helps.

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