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hardik-sanghavi-TOT's avatar
hardik-sanghavi-TOT
Explorer | Level 3
4 years ago

Dropbox media can't be access by azure blob

Hi All,   I have implemented the copy of the dropbox media to azure blob storage via URL.  Some days ago it was working properly, but right now I am getting the 500 error code. So do we need to cha...
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Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Can you clarify where exactly you're seeing the 500 error? Is that coming from the Dropbox servers, or some other part of the process? It would be helpful if you can show the error/output in context. Thanks!

hardik-sanghavi-TOT's avatar
hardik-sanghavi-TOT
Explorer | Level 3
4 years ago

It's not particularly from dropbox. but It was working some months ago and now not getting the proper bytes. So Can you just let me know that dropbox changed any URLs or any security for third-party APIS?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks, in that case if the 500 isn't coming from Dropbox itself, this may be because we recently updated the server back-end for these links to use "Transfer-Encoding: chunked" (and accordingly not return the "Content-Length" response header) on HTTP/1.1. HTTP clients should automatically handle this, but it's possible yours doesn't.

     

    Are you able to retrieve any specific error message or output from your HTTP client? That would help confirm that.

     

    If that's the issue, you should update your client/code to support "Transfer-Encoding: chunked" and not assume the "Content-Length" response header will be present. Or, switch to HTTP/2, where the "Content-Length" response header should be present.

    • hardik-sanghavi-TOT's avatar
      hardik-sanghavi-TOT
      Explorer | Level 3
      4 years ago

      Hi Greg,

       

      Thanks for this information. I think the issue related to the Transfer-Encoding: chunked. Can we have any other URL which is working as past? So we can use that URL to download the full video. Also, let me know if you have any other ways.

       

      Thanks.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        There isn't another link type that I can refer you to that won't necessarily use this transfer encoding. "Transfer-Encoding: chunked" is part of the HTTP spec so I can't guarantee it won't be used for any particular URL. You should update your client to support this, and/or HTTP/2.

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