One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
peyo
3 years agoExplorer | Level 4
Dropbox webhooks for scoped app are not working properly
Hello,
Does anybody know why dropbox webhooks work only after I click Generate access token button ?
I have configured a webhook which is successfully verified by Dropbox. I have files.metadata.read permissions checked. However when I create new folder or upload a file in my Dropbox account the webhook is not working if I don't explicitly click the GENERATE access token button only one time. And I'm even not using the access token after generating it. And then suddenly everything start to work as expected. Webhooks start to work when I create new folder or upload a file.
Any idea ? I can't find this in the documentation ?
- Greg-DB
Dropbox Staff
This is the expected behavior. Webhook notifications are only sent for changes that occur in accounts that are connected to the app. Generating an access token for the app on your account the first time connects the app to your account. Likewise, you can use the OAuth app authorization flow to have arbitrary end-users connect their own accounts to your app.
- ЗдравкоLegendary | Level 20
peyo, in addition to what Greg said, when you only need to link your own account to the application, generating refresh token will work in the same way as long lived access token did before. Take a look here how you can get to a refresh token. 😉 You don't need to use it, just don't revoke it.
Hope this helps.
- peyoExplorer | Level 4
Ok, but please include it in the webhooks documentation and tutorial because I've lost 4-5 hours until I found that.
Check this out:
https://www.dropbox.com/developers/reference/webhooks#documentation
Nothing of what you posted here is mentioned in the docs.
About Discuss Dropbox Developer & API
Make connections with other developers804 PostsLatest Activity: 3 days ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!