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angshuman's avatar
angshuman
Explorer | Level 3
5 years ago

Not able to create a third-party app in dropbox

Hi, I am having an issue with creating a third-party app in dropbox. I am using "Cloud Connector" as app name but dropbox says "This app name is already taken". But I don't see any app with that nam...
angshuman's avatar
angshuman
Explorer | Level 3
5 years ago

Hi, Thanks for your reply. I think there is some kind of issue in the registration process. I myself tried to register the apps with "Cloud Connector" and "Sharp Cloud Connector" names. First time I did not get this error when I used the same name. So it looks to me that dropbox has saved those names and due to some reason the apps are not created (not sure why). Second time onwards it shows me the message that it is already taken. Can you please check if those two apps are created under <redacted email address> account. If yes then it is me who created those apps.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

If you already registered some app names then you will not be able to register them again. You can see all of the apps you own under a given account on the App Console while signed in to that account. If you do not see the apps in question, that indicates that they are registered under another account, so you'd need to sign in to the relevant account to access them.

  • angshuman's avatar
    angshuman
    Explorer | Level 3
    5 years ago

    Is their a way to confirm if those are created under <redacted email address> account?

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago

      I can't disclose account information, but as long as you have access to that account, you can sign in to it, and then see all of the apps owned by that account on the App Console.

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