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Forum Discussion

dgallant's avatar
dgallant
Helpful | Level 6
12 months ago

Can I download my external drive backup onto my new external drive?

Hello The external USB hard drive which I used with Dropbox Backup was physically damaged and will not connect. I would like to download 1TB of files stored in Dropbox Backup to put onto a new driv...
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dgallant's avatar
dgallant
Helpful | Level 6
12 months ago

Could Dropbox Support staff migrate the files in a Backup into a standard Dropbox folder? So I could sync it offline for example? 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey dgallant, I'm afraid we don't have the access and authority to do this on our end.

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