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I'm getting an "Attempted to zip too many files" error when trying to restore a backup.
Device (Dell XPS 15, iPhone 13, etc.) Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version/Browser Version (Chrome 124, Safari 17 etc.) Question or Issue While trying to restore, or in Dropbox's parlance, "Download" an existing backup of a laptop being replaced by a new laptop, I received the error message shown in the title. No further explanation given. I searched for the error in the Help Files and found... NOTHING! I searched here in the Community and found a thread right away from two years ago that described receiving the same error message. One reply was marked as a solution, and although it may have helped with the OP, pointing him to a Help File article on backups, it did not help me decipher the error message or how to work around it. In fact, the article stated that after signing in to Dropbox on the new computer and downloading and installing the app, that I should have been prompted to automatically restore the backup from the original laptop. That did not happen. I can't even imaging how it could happen since the software wouldn't know which device that had been backed up the new device was replacing. This was very discouraging to me in that not only finding out other people had experienced the same issue, but it wasn't acknowledged in Dropbox's Help Files, and replies had been turned off in the thread, despite the lack of a real solution. My fear is that, despite its hefty fees for services, Dropbox backup and restore may not be really ready for prime time. It's pretty obvious that restoring to a downloaded zip file is not a true restore and involves a lot of extra work by the user, even assuming the backed up data is intact. My guess is that Dropbox doesn't have a true restore function, and that also, it has a limitation on the number of files that can even be downloaded in a zip file. Anyone else experienced this error message and actually found a solution?
How can I copy the contents of my Dropbox folder to an external drive?
Device (MacBook Pro) Operating System/Browser (if using the web) (macOS15.6) Dropbox App Version/Browser Version 237.4.5655 I am trying to simply copy the contents of my Dropbox folder to an external hard drive as a backup (not with the intention to save regular working files on the external hard drive as I know that would create a problem when the drive is disconnected. I am super confused by the Dropbox Backup website/app: when I go to manage backups I can't see a clear option of how to select my backup drive (Seagate portable drive) and transfer my Dropbox contents over. Instead it is giving me options to backup the folders on my computer (pictures, documents etc.). Please help! This should be super easy and clear???
How can I save a Dropbox backup folder to Google Drive?
Question or Issue I've been receiving OVER THE LIMIT emails for years now re: my dormant FREE DB ACCOUNT so I just went and transferred all of my DROPBOX files to my Google Drive. But I supposedly still have 340GB in a video file (folder, actually) sitting in my DROPBOX BACKUP folder. But no matter what I do it refuses to drag & drop into my Google Drive like I just did with all of my regular files and folders. How do I transfer that backup folder to my Google Drive or can I NOT transfer backup files and must just delete? Thanks in advance for the solution! CJG1
