Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Issue with Dropbox Folder Renaming Not Syncing to Cloud
Hello, I’m having an issue with Dropbox. I’ve renamed several folders on my local machine to make them easier to manage, but the folder names in the Dropbox cloud still reflect the old names. I’ve tried uninstalling and reinstalling the Dropbox desktop app, but the cloud folder names remain unchanged. Could you please help me force Dropbox to update the folder names in the cloud to match the renamed folders on my computer? Thank you!
How can I download and restore my external hard drive backup data?
Hello Dropbox Team! I backup up an external hard drive with backups beta and my disk failed, and now I have to download all in badges to recover all my disk information, could you please add an option to restore a backup directly to the disk or maybe add the option of having the backup on the Mac finder to just access the files there and copy them to my new external hard drive ?
Syncing Cloud Folders with External Drive
I am backing up folders to an external drive by manually clicking the folders and choosing "Download" and pointing to where I want them on the external drive. Is this the right way to create a backup? I want to be able to sync the files between the cloud and the external drive, is that possible? When I plug in the external drive, I do not get the "back up this drive" option. Thanks!
Error message "Move desktop folder back to its default location, then try again"
I can't sync my laptop in Windows 11 because it says my documents and desktop folder are not in their original location. It won't let me start all over again or reset to original settings. When I try to sync my "video" folder though it works just fine. Dropbox seems to just not like my desktop and documents fodlers. Help ?All Files Show ONLINE but computer space is not cleared.
Hello, is any one else having issue with dropbox listing all files to be "ONLINE ONLY" but computer storage is not being cleared. Huge issue on our end as the computer's capacity is 2TB and the files online (dropbox) are 2.12TB. The huge problem is, since the files are not online, my computer is maxed out and it started to be in operational. All the folders have the "grey cloud" and list 0kb which means they are not taking any space but my storage drive says it only has a few GBs available. Please help here as we are a studio trying to wrap up some packaging items. Thanks, Fernando [email removed as per Community Guidelines]Are backups taking up space? How can I make up some space?
I just upgraded my Dropbox subscription to increase space for my many photos. But I note now that I just have 553 giga of space. Is Backup taking up space and can I release that space to gain more for the many photos I want to put in Dropbox? Thanks
