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Mac backup 0% complete, 'Backup now' is grey, says will complete in 1 sec but no movement.
I noticed Dropbox Backup today, looks good for my needs as a long time solo user w/ a 2TB account. Selected documents and music folders in my Mac user account, all looked OK then....nothing, no movement. Stuck at 0% even though it says updating 2,367 files and 1 sec remaining. Nothing, nada. I've rebooted, removed the external drive I wanted to also backup, re-installed Dropbox, no other cloud service-connected files are present in anything I want to backup, tried automatic backups on and off....but nothing. The 'Backup now' is also greyed out whatever I do. I've looked at various Db help pages but nothing. Any ideas appreciated. Also why no Backup label? Mac 13.4.1 Ventura Latest Dropbox
Can I manually limit the number of older versions for my Dropbox Backup files?
Hi everyone, I'm using Dropbox Backup and I would like to understand how version control works. Is it possible to limit the number of backup versions per file? For example, can I set Dropbox to keep only the 10 most recent versions of a file, automatically deleting the oldest one when a new version is created? Alternatively, do I need to manually delete old versions? Is there an option for automatic deletion based on the age of a version (e.g. after a certain number of days)? Thanks in advance for your help!
Moving files on my desktop to the trash deletes them immediately instead.
I am running Dropbox Backup. On MacOS, when I drag a file on my desktop to the trash, it is deleted automatically. In other words, it does not appear in the trash in case I want to recover it later. I get a warning that says "This item will be deleted immediately. You can't undo this action." When the same file is in any other folder or location on my computer besides the Desktop, and I drag it to the trash, the behavior is normal - the files goes into the trash where I can see it and recover it if need be. I am running Dropbox Backup on Sequoia 15.2 on a 2020 M1 Macbook Air. Any thoughts?
The .dropbox_bi folder takes up 679GB on my new computer and there's no hard drive space left.
I have three computers, each of which have different storage needs. I had been using all three on my Dropbox account, with different folder sync settings, and that had worked for years. I recently replaced on of my computers, and now Dropbox won't seem to let me set the backups on the new computer. It seems to be trying to sync everything, and does not have enough space - so now the computer simply say not enough storage space. my .dropbox_bi folder is eating 679GB, and I cannot even get into it to see what all that is. Do I need to delete my entire back from that computer and start over again?
I see PC and PC (2) in Selective Sync settings - could they be duplicates?
Hello! I am trying to clean up my folders before adding a new laptop to my account. My current computer, which is based on a 2023 repair, shows PC and PC (2) as folders for synching. I would like to know if both PC and PC (2) can be combined or if there is a way to merge these. (I don't know which is PC and which is PC (2), but I think PC (2) is the more active one. I am scared to delete the first set of folders in case there is something on there that is not in PC (2), but it's hard to tell. Thank you!
How can I download and restore my external hard drive backup data?
Hello Dropbox Team! I backup up an external hard drive with backups beta and my disk failed, and now I have to download all in badges to recover all my disk information, could you please add an option to restore a backup directly to the disk or maybe add the option of having the backup on the Mac finder to just access the files there and copy them to my new external hard drive ?
Syncing Cloud Folders with External Drive
I am backing up folders to an external drive by manually clicking the folders and choosing "Download" and pointing to where I want them on the external drive. Is this the right way to create a backup? I want to be able to sync the files between the cloud and the external drive, is that possible? When I plug in the external drive, I do not get the "back up this drive" option. Thanks!
