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My Dropbox folder silently disappeared
I am a paid Dropbox user. I use it very often but not very folder is used all the time. Today I tried to retrieve some data from a folder I visited about a year ago. I found it disappeared. No trace, no way to find it anyway. Can't find it in deleted folder either. Does anybody has similar issue? Can I get some advice on this? Thanks.
Updating 42 files
This information is not required, but it makes it easier for our Community members and support team to help you. Application Affected Dropbox Mac: Device MiniMacM4, 2024 Operating System/Browser (if using the web) MacOS 26.3.4 Dropbox App Version (if using the app) 244.4.6580 Question or Issue Iâve had the same âUpdating 42 filesâ on my monitor tab icon for over a year. after syncing new addition, it reverts to this notice. There is nowhere I can find what or where these 42 files are to be found. With the disaster of the mixed main filer location since it was moved into the Library, where I now have two folders residing, Things are getting more complicated and less reliable, a situation that seems to go hand in hand everywhere I encounter âmore complicated.â In Preferences>Sync>Dropbox folder updates âYou are using Dropbox on File Provider. To opt out ... 1st question: how to get rid of âUpdating 42 files 2nd question; how to have a single Library folder? Do I have to compare the two folders, file at a time? Cuz that would be a real PIA and I could lose data as several people in this forum have already experienced. files copied with zero info. 3rd question. Does anybody try these new systems out in real world situations? Jay Gamel, Kenwood CAHow can I access my Backup menu on Mac Tahoe?
Application Affected Dropbox automated backups Device Macbook Pro Operating System/Browser (if using the web) Mac Tahoe 26.2, Vivaldi browser Question or Issue i cant find the menu for my automated backup of external harddisk. As they are now full i need to manage them. I looked online, and found a guide thats says i should click on my dropbox item in the menu, and then the backup tab. However there is no backup tab. All in all i am a little frustrated with the DropBox interface. It seems like shared folders, local folders and backups are divided into different silos and some of them - like automated backups - is quite a puzzle to reach. This is strange as this is basically the same function. It would be much more logic to have an overall menu for all dropbox functions, so as a user you are able to acces everything from the same place. So in short - how do i acces my backup menu?
There are invisible files taking up my Dropbox space and I can't delete them.
Dropbox Plan I pay for 3 TB A large UpdraftPlus backup was uploaded to my Dropbox. The files appeared briefly in Recent, but the actual folder has never been visible in All files. Search does not find the folder either. I deleted the backup from UpdraftPlus, but Dropbox still says I am massively over my storage limit. My visible files did not explain the storage usage, so I believe hidden UpdraftPlus/app-folder files are still present. And now they are no longer visible in Recent files. How do I find and permanently delete these files?
I can't back up the Documents folder, if the Dropbox folder is on the D\: drive.
Device Omen 17 laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 244.4.6580 Syncing Status "Up to date" Question or Issue I moved Dropbox to my D\: drive in order to clear space on my C\: drive I had to disable backups to make the move I then received an email telling me 4680 files were deleted I try to enable backups for Documents and it won't, stating 'Dropbox and folder are on different drives' I move Documents (Properties > Location > Move) to D:\Dropbox\Documents (2026) It won't backup, stating 'Not in default location' Is it possible have have Dropbox on the D\: drive and make backups of Desktop, Documents and Downloads? I'm concerned that my files are being deleted according to the email I received. Can someone please help?
How can I remove a backup from my Dropbox account?
Device Dell Inserpon Operating System/Browser (if using the web) (Windows 11, Dropbox App Version (if using the a Syncing Status ("Up to date", " Question or Issue I have files from my previous employment that I no longer need to access through the Drobox app on my Windows computer. But I still want to have access to those files on my computer s HD. I moved the files to my HD My Documents file, and now it appears the storage has increased by that amount in Dropbox. I have been searching the community, but I cannot seem to find a way to separate my My Documents storage from Dropbox. Can anyone guide me on a solution?
Deleted all my files but my account says it's still full.
Device Microsoft Surface 15 Operating System/Browser (if using the web) Windows Issue details: I have been invited to join my attorney's Dropbox to share files. When I try to join it says I am out of storage and need to upgrade. I have now gone in and deleted everything that I can find. There was a shared folder with about 2 GB of photos that I wasn't aware of. But have now deleted it. I sent a help ticket and they had a link to Device Backup - https://www.dropbox.com/backup/all - there I also deleted a device backup with 2 GB How long will it take to be able to join and access my attorney's shared folder. Is there anything else I need to do?Boxifier Status
Hi All, I've been following the Boxifier threads as I'm not having much luck emailing the support team directly. Christine at Boxifier has been helping me on and off since June of last year but Boxifier has not worked for me since then, yes I have the new cloud sync problem. Last I heard from Christine was right before the new year and I have reached out a few times since then with no response. They have been very helpful when active and even helped me with a license problem. But I'd like to have some response when I ask a question and some status on when this is going to be finally fixed so I don't keep losing valuable files from a broken syncing process. My regular Dropbox folder isn't synching either because of this. Any help and update would be greatly appreciated. Razvan Boxifier do you have any update? ThanksTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team
