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majorvoid's avatar
majorvoid
New member | Level 2
2 years ago
Solved

attempted to zip too many files error when wanting to download backup

Hi, iv'e backed up my dropbox files and i'm attempting to download them from the backup site. i'm reffering to: https://www.dropbox.com/backup/

when i go to the website and ask to download it, it tells me "Attempted to zip too many files". this made me loose a heart beat, though i know everything is there. i'm relying on this, which i guess was a fatal mistake. iv'e got all of my important files there, and i need them to continue my work - i used this as actual backup for some files, a big mistake 😞 i know everything is there, but how can i reach it if it can't download them?

Thank you in advance.

8 Replies

  • majorvoid's avatar
    majorvoid
    New member | Level 2
    2 years ago

    the problem was that i didn't choose them seperately inside of the main backup, i thought that i just can't download but i did by selective picking & downloading. very nice, solved

  • dgallant's avatar
    dgallant
    Helpful | Level 5
    2 years ago

    I had an external hard drive that was backed up using Dropbox Backup fail.

    Can I restore an entire hard drive to a new one using Dropbox Backup?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi dgallant, the option to restore a backup would only make a copy of a zip file of the external drive for you to download, which you can specify to download anywhere.

     

    Is there anything specific you're looking for regarding restoring the backup?

  • dgallant's avatar
    dgallant
    Helpful | Level 5
    2 years ago

    I get an error that there are too many zip files when trying to copy the entire backup to a hard drive 

  • efo's avatar
    efo
    Explorer | Level 3
    2 years ago

    hi @dgallant  - im in the same boat and can't figure it out. Did you resolve the problem?

  • efo's avatar
    efo
    Explorer | Level 3
    2 years ago

    Did you solve the problem? Im in the same situation and cannot get the files to download

  • dgallant's avatar
    dgallant
    Helpful | Level 5
    2 years ago
    No response. I offered to share with the product team and did not hear back. I am disappointed

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