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Can't play .mov file when downloaded (does play in preview window within dropbox)
Have found others with similar issues a year or so ago, but nothing that states if/how it was resolved.
Have a 1.3Gb file, which plays on clients end and within the preview window. When I downl...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the update here, Wilfred, and happy Monday!
Is it possible that your machines are missing some codecs and that's why they cannot play this video on your media players?
It can't be corrupted if it previews on our website and on your client's end, but it is strange that you're having this issue on two different computers.
I found this article online, can you check it out, to see if it helps?
Is it possible that your machines are missing some codecs and that's why they cannot play this video on your media players?
It can't be corrupted if it previews on our website and on your client's end, but it is strange that you're having this issue on two different computers.
I found this article online, can you check it out, to see if it helps?
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