Forum Discussion

ratushnyivm's avatar
ratushnyivm
Explorer | Level 4
3 years ago

Change preview pdf file on shared link

I have a pdf file. I created a link to it and shared it. Then I replaced that pdf file with another one with the same name. Now when I share the link to my updated pdf file, the preview shows an imag...
Preview
shared links
ratushnyivm's avatar
ratushnyivm
Explorer | Level 4
3 years ago

I encountered this problem not in the browser, but when I shared a link to a file in Telegram.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi from me too, ratushnyivm! 

 

Can you please guide me through the exact steps that you followed in order to create this shared link?

  • ratushnyivm's avatar
    ratushnyivm
    Explorer | Level 4
    3 years ago

    Hello!
    1. Uploaded a document to dropbox (version 1).
    2. Uploaded the document to dropbox with the same name but different content (version 2).
    3. Pressed three dots and selected copy link.
    4. Paste the link into Telegram and in the preview I saw the contents of the document version 1, while I expected to see a preview of version 2.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi ratushnyivm, thanks for clarifying! 

       

      When you click the link that's pasted into Telegram, do you get re-directed to your browser? If you paste the link there, do you get the same results? 

      • ratushnyivm's avatar
        ratushnyivm
        Explorer | Level 4
        3 years ago

        Hello!
        Yes, when I click on the link, it takes me to the browser and opens the version of the document I want. The only problem is that a preview is automatically generated in telegram with an irrelevant version of the document.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!