Forum Discussion

ratushnyivm's avatar
ratushnyivm
Explorer | Level 4
3 years ago

Change preview pdf file on shared link

I have a pdf file. I created a link to it and shared it. Then I replaced that pdf file with another one with the same name. Now when I share the link to my updated pdf file, the preview shows an image with the contents of the old pdf file that I have already changed.
Can I change the preview of my pdf file to match the actual content?

13 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi ratushnyivm, if it doesn't cause too much chaos, can you try to delete the link, then re-create it, and check the results? 

  • ratushnyivm's avatar
    ratushnyivm
    Explorer | Level 4
    3 years ago

    Hi!
    It helps, but it loses the point of what I'm doing it all for. I need to be able to swap out the contents of a file without changing the reference to it.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey ratushnyivm, as my colleague Jay said, this seems to be related to how Telegram holds a cache of the file. 

     

    It's hard to advise, and pinpoint exactly what it is, because it's outside of our control, since it works as expected on our end. 

     

    I hope this helps!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!