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Verteilerblock's avatar
Verteilerblock
New member | Level 2
2 years ago

Constant subscription screen on Dropbox website

Dear Dropbox Support Community,

 

I am experiencing an issue where, every time I log in to the Dropbox website, I keep seeing the subscription screen, even though I do not need it and cannot seem to get rid of it. Despite trying several fixes (e.g., clearing the browser cache, using incognito mode), the issue persists. I am using the web version of Dropbox, not the desktop app.

Could you please assist me in resolving this issue?

Thank you in advance for your support!

 

Kind regards

Web

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Verteilerblock - thanks for bringing this to our attention.

     

    Could you send us a screenshot as well so that we can have a visual too?

     

    Thanks so much!

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