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DannyNeeby94's avatar
DannyNeeby94
Helpful | Level 5
9 months ago

Documents aren't sorted correctly in Paper

Sad to say that there are numerous bugs in a once wonderful Paper, but perhaps the most annoying one is files no longer sorted based on when they were last open.

I now get random files from years ago showing up in the list when I log in to the app or web, and have to search every time to find the most recent file I updated. It's extremely frustrating, and clear that the app is falling apart at an alarming rate.

 

5 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey DannyNeeby94, if you open one of the Paper docs that appear in your screenshot above and then refresh the Paper homepage, does the Paper doc appear at the top of your list?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Thanks for the screenshot, DannyNeeby94.

    I'm assuming you see the same behavior on other browsers as well, right?

  • DannyNeeby94's avatar
    DannyNeeby94
    Helpful | Level 5
    8 months ago

    Hi Megan 

    I'm browsing from paper.dropbox.com

    Attached is a screenshot of what I see when I log in. As you can see, it displays documents randomly from weeks or months ago

    Are you sure this isn't more commonly reported? I don't believe this is happening for me only

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi DannyNeeby94 let's dive it!

    Where are you when you try to locate your Paper files: on the paper.dropbox.com site, or when you visit dropbox.com?

    Do you remember when this behavior first started? I'd love to have a screenshot of what you see on your end too.

    Keep me posted, and we'll take it from there.

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