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Forum Discussion
l6productions
2 years agoNew member | Level 2
Download fail
Trying to download a video file 98GB. It stops at 38GB and fails. I have high speed no internet issues, never had this problem with other services. Help Thanks
l6productions
2 years agoNew member | Level 2
I'm not getting an error, it's saying the file was downloaded, when it was only partially downloaded. Your chat support is terrible.,
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