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jordanrobison's avatar
jordanrobison
New member | Level 2
7 years ago
Solved

Downloading files from shared link

I was able to email a link to one of my Dropbox folders to someone who is not on Dropbox. They can view the files in the folder (in their web browser). However, there doesn't appear to be any option ...
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  • Walter's avatar
    Walter
    7 years ago

    Thanks for the reply Jordan - sorry to hear this persists.

    At this point, if you've already restarted the affected device, could you check if there's an antivirus, firewall or even a VPN/proxy setting that could be causing this? 

    On a side note, could you try another network or any other devices to see if the dowload button works normally? 

jordanrobison's avatar
jordanrobison
New member | Level 2
7 years ago

None of that seemed to work. We tried three different browsers: Internet Explorer, Google Chrome, and Firefox. The Download button on the upper right doesn't seem to do anything (nothing in Downloads folder). My friend is using Windows 10.

Nate_C's avatar
Nate_C
Icon for Super User rankSuper User
7 years ago

Hello,

Try adding ?dl=1 to the end of the shared link URL. If there is already a ?dl=0 in the URL, change the 0 to 1. When you visit the link with ?dl=1 appended, it should automatically download the file.

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