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KimberleyLeahy's avatar
KimberleyLeahy
Helpful | Level 5
6 years ago
Solved

Downloading large files

I'm having trouble downloading anything over 2GB. It seems like its downloading but when it comes to decompression stage it errors saying the network connection was lost. So then I have to go into ...
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  • Walter's avatar
    Walter
    6 years ago

    Hi KimberleyLeahy; welcome to the Dropbox Community!

     

    Can you please let me know if you get the same results on another browser and/or after clearing your browser's cache?

     

    Thanks a bunch Kimberley!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi KimberleyLeahy; welcome to the Dropbox Community!

 

Can you please let me know if you get the same results on another browser and/or after clearing your browser's cache?

 

Thanks a bunch Kimberley!

KimberleyLeahy's avatar
KimberleyLeahy
Helpful | Level 5
6 years ago

I just tried to download using Chrome and it worked!! Thank you.

I was previously using Safari.

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