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KimberleyLeahy's avatar
KimberleyLeahy
Helpful | Level 5
6 years ago
Solved

Downloading large files

I'm having trouble downloading anything over 2GB. It seems like its downloading but when it comes to decompression stage it errors saying the network connection was lost. So then I have to go into ...
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  • Walter's avatar
    Walter
    6 years ago

    Hi KimberleyLeahy; welcome to the Dropbox Community!

     

    Can you please let me know if you get the same results on another browser and/or after clearing your browser's cache?

     

    Thanks a bunch Kimberley!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi KimberleyLeahy; welcome to the Dropbox Community!

 

Can you please let me know if you get the same results on another browser and/or after clearing your browser's cache?

 

Thanks a bunch Kimberley!

Steve B.89's avatar
Steve B.89
Helpful | Level 6
6 years ago

I'm having the same problem trying to download a 24 GB zip archive from Dropbox via Direct Download. The download appears to complete but then I get a message saying there was a network error. This is happening with both Safari and Chrome. We've gone back to scratch and created a fresh zip archive and uploaded it, but still I get the same error trying to download it. I'm stuck.


Thanks in advance,

Steve = : ^ )

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