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Forum Discussion
erencollectorpro1
2 years agoNew member | Level 1
Dropbox removes the images from my Word document and throws a preview error.
I have a Word document, compressed to 13gb that contains over 100 images, when I upload the .docx into Dropbox it either removes all the images and just previews text or it gives me the error ".docx ...
erencollectorpro1
2 years agoNew member | Level 1
I compressed the file and it is on 13mb. so far below the 160 threshold for previewing.
Nancy
Dropbox Community Moderator
2 years agoerencollectorpro1, can you send over a full screenshot of the error you’re getting?
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