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Reg77's avatar
Reg77
Explorer | Level 3
3 years ago

Garbled Audio in mp4

I uploaded a presentation to my video folder.  The video on the first slide of the video is garbled.  This does not occur on my other platforms: YouTube and iCloud sharing.

 

Any suggestions?

Thanks

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  • Reg77's avatar
    Reg77
    Explorer | Level 3
    3 years ago

    What does that involve?  I don’t allow outside agencies to take control of my devices.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Reg77! What Walter wanted to know is whether we can message you to the email address that’d tied to your Community profile here. 

     

    We won't have control over your linked devices. That’ll just help us investigate this further.

  • Reg77's avatar
    Reg77
    Explorer | Level 3
    3 years ago

    Sure, that’s fine.  Thanks.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the cooperation Reg77 - you've got :envelope: 

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