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Tidalshine's avatar
Tidalshine
New member | Level 2
2 years ago

Getting a 'Failed to fetch' error

Everything was working fine until about 10am this morning. Suddenly none of my uploaded photos are avaliable to be seen on the photos tab. They still exist in the files section, but the photos tab is...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Tidalshine, thanks for bringing this to our attention.

 

Are you experiencing this on the Dropbox site, desktop app or the mobile app?

 

This will help me to assist further!

Tidalshine's avatar
Tidalshine
New member | Level 2
2 years ago
All three, each platform shows signs that it's clearly trying to sync data. Briefly showing loading icons on the desktop, and showing a loading sync bar across the top of the screen on mobile. However each fails to complete any form operation and then claims no photos or video exist, or displays previously mentioned failed to fetch error.
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    We are currently experiencing some issues with the service, we'll keep you updated with any new information.

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