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Suzy01B's avatar
Suzy01B
New member | Level 2
7 years ago
Solved

How to restrict downloading files by members

Hi there, I am looking to upload some videos for people to "view" but not download. Is there a way to set this up this way? Once they have paid for their video, I would then like to give them access ...
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  • Lusil's avatar
    Lusil
    7 years ago
    Thanks for writing back, Suzy01B. 
     
    When you password-protect a shared link, you limit the access to the contents down to users who know the password, not the ability to download content. 
     
    Currently, you can’t password-protect downloads. You can, however, disable or enable them manually from the shared link settings. 
     
    In other words, if you don’t want users to download the contents, you disable the “download” option, and once you wish to allow them to download the files, you enable it. 
     
    I hope this clears up any confusion. 
SuzyB's avatar
SuzyB
Helpful | Level 5
7 years ago

It sure does...thank you, Lusli!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
No worries, SuzyB! Glad I could help. :grin:
 
If you have any other questions, don’t hesitate to give me a nudge. have a wonderful weekend ahead!
  • Rob Kothe's avatar
    Rob Kothe
    Explorer | Level 4
    4 years ago

    Is there now a way with Dropbox business account administrators, who have shared folders with Dropbox basic users - to allow download of some files for example pdfs and word docs , while restricting other like low res mp4 video files to preview while allowing downloads of the high res version of the same videos?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hey Rob Kothe - thanks for the nudge here.

    I'm afraid there's no way to achieve what you had in mind at this time. 

    You can post your thoughts in our Share an Idea section so that other users can share their own feedback and up-vote it to show their interest in this functionality.

    Let me know if you have anything else to ask!

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