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nick1803's avatar
nick1803
Explorer | Level 3
3 years ago

Huge problem with Dropbox corrupting .pdf files.

Last week  .  Our offices started experiencing problems with dropbox.  We would drop PDF files into folders and five minutes later they are corrupted.  We have tried clearing our cache.  We have trie...
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nick1803's avatar
nick1803
Explorer | Level 3
3 years ago
Is this my Norton? I am running a total scan right now before uninstalling it
nick1803's avatar
nick1803
Explorer | Level 3
3 years ago

I just removed norton and the same thing is going on.  

 

How do I even use this product at this point?

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry to jump in here, nick1803!

     

    Can you also try from a private browsing/Incognito window and let me know what happens?

     

    Also, please check and make sure that you're using the most recent version of your browser (please let us know which version it is as well).

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