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po8eer1's avatar
po8eer1
Explorer | Level 3
2 years ago

I can't copy and paste files into a flash drive, why?

I cannot click on individual file then copy/paste into flash drive or basically anywhere.  I am not computer literate. Certain files have time sensitive info that I need to access and move immediat...
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po8eer1's avatar
po8eer1
Explorer | Level 3
2 years ago

Did you not actually read my post or did you just skim through it? I don't like computers! Your questions are in a language I do not understand. And why is DropBox now automatically deleting my older files as opposed to putting them in an ARCHIVE folder and leave them where I can still access them. 

po8eer1's avatar
po8eer1
Explorer | Level 3
2 years ago

I should have mentioned previously that my primary email account is: [Removed as per Community Guidelines]

The gmail account was initially meant to be used for my writings. There was a time when I tried to keep a business account. Now I rarely use it. If it's not to much trouble, please address correspondence to the verizon account. I will see your responses faster. Thank you.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    In order to understand what you're experiencing, we need to know how you're accessing your files on Dropbox, and what error you're getting. 

     

    Are you logging into the Dropbox site and downloading the files from there? Do you instead have the desktop app installed and the files are on your computer? Are you using this account or the other account to access those files?

    • po8eer1's avatar
      po8eer1
      Explorer | Level 3
      2 years ago

      First, thank you for dumbing down your answer so I can understand it.

      I do have a desktop button marked Dropbox. But I also want to transfer files to a flash drive. Not just a link but the actual file severed from DropBox. If the original file is still somewhere within my compuker, I don't know how to find it. And since you changed the format of DropBox, it's more difficult for me to navigate. 

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Could you try these steps to see if you can find the Dropbox folder on your computer. 

         

        The files in the Dropbox folder could be copied to a flash drive.

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