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Forum Discussion

Kernow_Man's avatar
Kernow_Man
Explorer | Level 4
2 months ago

I can't download a file from Dropbox on my old iPad.

I have a laptop, a Samsung and a desktop, all three can access Dropbox. I recently acquired a somewhat old iPad, purely to run the free Word app and have it access files I've uploaded to Dropbox.  ...
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Kernow_Man's avatar
Kernow_Man
Explorer | Level 4
2 months ago

It's ancient, 10 I think.  I tried downloading Dropbox to it and it couldn't due to that due to the old iOS.  I don't upload from the iPad though.  I thought to download a file I just needed to go to the Dropbox URL, log in, and that was that.  But from what you're saying, in order to do even downloads, logging in to my Dropbox account is insifficient?  It's what I do on my laptop and desktop.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi from me as well, Kernow_Man. Just to clarify, are you trying to download a file from the Dropbox website on your iPad directly? 

If yes, I’d like to know the browser you’re currently using and its version.

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